Member not able to use edit tools when posting

[sunnydaze]

XF Cloud 2.3.4.

How to fix? This member has all of the edit tools above the post edit box grayed out, not usable. For a new post, or editing an old one.

Member's permissions are normal. Test user with identical permissions has use of the edit tools. And the edit tools don't seem to be part of the on/off permissions in any case.

Permissions analyzer also looks normal for this member.

Member sent this screenshot ...



What could be wrong and how to fix? Thanks!
Member not able to use edit tools when posting

free plugins
minecraft paid for free
mcmarket
mc-market
free minecraft paid plugins
free minecraft plugins
spigotmc
SpigotMC
aac free
ewg free
Minecraft Premium Plugins
ewg free download
litebans free
epicworldgenerator free
free schematics
leaked schematics minecraft
schematics
schematics leaked
schematics free
minecraft schematics free
paid minecraft schematics free
paid minecraft schematics for free
free cracked plugins
free cracked minecraft plugins
plugins
featherboard download
featherboard plugin download
antiaura download
xenforo leaked
xenforo for free
xenforo addons