Sent email to members, placeholder did not get replaced

[cwe]

I just sent a plain text email via ACP > Communication > Email users to members of my forum. I started the email body with:

Hi [name],
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Click to expand...

i expected that XF would replace [name] with a member's user name when the email was sent. That didn't happen though. The emails were sent with "Hi [name],". Embarrassing.

How can I fix this so future emails replace the placeholder correctly?

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