User Group Promotions - Not promoted into a new user group

[NadorForum]

Good morning,

The first problem is that the promotions group cannot apply automatically after reaching the criteria, so we have to do so manually by rebuilding the promotions of the user group.

The second problem is when the new user reaches the criteria. It remains in the same group and does not move into the new group.
User Group Promotions - Not promoted into a new user group

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