User not able to log in - you don't have permission to access this resource

[oldford]

I have one specific user that can't log in. They get this error message:

403 Forbidden

Forbidden

You don't have permission to access this resource.
Click to expand...
Click to expand...

If I try logging in as them (he gave me his password) I get the same error. But I'm able to log in as me and a few test accounts just fine.

So I'm sure there's something odd with his account not allowing him permissions, but I can't find it. His user state is valid. He's not banned. No security lock. Analyzing...

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