ZipArchive class does not exist

[Lighthope]

Attempting to auto-upgrade and I get the error "ZipArchive class does not exist".

I've looked over a couple other threads that mention the issue, but I can't understand what they did to solve it. One mentioned "Found the issue. The zip.ini file in php.d had a typo, extensions versus extension. It shouldn't be plural," but I don't know where that file is to check it.

Another mentioned the "server environment report," but I can't find that, either, even when I search for it.

Can someone...

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ZipArchive class does not exist

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